Customer Banking Specialist - Success (2x Part-time roles)
Core
Deliver seamless banking experiences and transactional support to personal and small business customers in a retail branch setting.
Role type
Retail banking specialist (part-time)
Builds
In-branch banking services, loan and credit card applications, and digital adoption support for 10M+ customers.
Domain
Retail Banking
Deliverable
product features
Required skills
Customer relationship building, transactional processing, loan and credit product knowledge, digital banking guidance, community engagement, service recovery, financial position review
Responsibilities
Build personal connections with customers, assist with in-branch technology and digital banking, process loan and credit card applications, reconcile transactions, participate in community events, capture customer feedback, ensure team safety and wellbeing