Key Customer Manager, West-North Region
Core
Strategic account management for Multiple Sclerosis (MS) portfolios, shaping treatment dialogues, and improving customer experience with Biogen for key medical experts and prescribers.
Role type
Senior Key Account Manager (Pharmaceuticals)
Builds
Long-term strategic engagement plans and expanded partnerships for the Biogen MS portfolio.
Domain
Biotechnology / Multiple Sclerosis / Healthcare Account Management
Deliverable
client delivery
Required skills
Account management, strategic planning, stakeholder engagement, complex account navigation, healthcare reimbursement knowledge, compliance navigation, problem-solving, presentation skills
Preferred skills
MS disease state experience, management experience, cross-functional collaboration, managed care knowledge, patient privacy law understanding
Technologies
None explicitly stated
Responsibilities
Develop and execute Key Medical Expert (KME) and Key Account engagement plans, facilitate ONE BIOGEN strategic engagement approach, interact with top KMEs, prescribers, and administrators, collaborate with local sales teams and cross-functional partners.
Seniority
Management level