Graduate In Training Program (GIT), IT Helpdesk
Core
Providing first and second-level technical support for hardware, software, and network issues while assisting with IT infrastructure maintenance and enterprise application management.
Role type
IT Helpdesk Technician (Graduate Program)
Builds
IT support services and infrastructure stability for internal users
Domain
Automotive technology / IT Operations
Required skills
Hardware troubleshooting, Network troubleshooting, Server maintenance, Enterprise application deployment, Technical documentation, Data backup procedures, Disaster recovery planning, Ticketing systems, Jira, Linux, CCNA, MCSA, Network+, CompTIA A+
Preferred skills
Arabic, French
Technologies
LAN, Servers, ERP, Jira, Ticketing systems, Linux
Responsibilities
Troubleshoot hardware, software, and network issues; Maintain and monitor core IT infrastructure; Assist with deployment and configuration of enterprise applications; Create technical documentation; Support data backups and disaster recovery planning.
Seniority
Entry-level, Graduate
