Intern - IT
Core
Providing technical support and managing IT hardware for end users and workplace installations.
Role type
IT Support Intern
Builds
IT hardware installations, mobile device management, and automation tasks
Domain
Information Technology / Desktop Support
Deliverable
client delivery
Required skills
Troubleshooting desktop/laptop/printers, Windows/Linux/Mac OS, BMC Helix ticket management, PowerBI report development, IT asset management
Preferred skills
Microsoft/Linux/Cisco certification, technical support experience
Technologies
BMC Helix, PowerBI, FAME, Windows, Linux, Mac OS
Responsibilities
Troubleshoot IT technical issues, install and configure laptops/desktops, manage end-user mobile devices, handle incident tickets, support project roll-outs, develop and maintain PowerBI reports
Seniority
Intern
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