Patient Care Connect Specialist - PMOB Access Center - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Core
Primary point of contact for patients and caregivers, responsible for registration, scheduling, and eligibility verification in a medical setting.
Role type
Patient Care Connect Specialist (Scheduling & Registration)
Builds
Optimized patient access schedules and accurate patient records within the EMR system.
Domain
Healthcare / Ambulatory Care
Required skills
Insurance benefits navigation, EMR scheduling systems (IDX/GECB/Cerner), Medical Terminology, Patient data analysis, English proficiency
Preferred skills
Associate's or Bachelor's Degree in healthcare or business
Technologies
IDX, GECB, Cerner
Responsibilities
Gather patient demographics and insurance information for registration; Schedule patient appointments and manage scheduling templates; Verify eligibility and authorization of services; Collaborate with providers to optimize scheduling; Assist patients with portal access and care coordination.
Seniority
Individual Contributor, Mid-level (2-3 years experience)