Telecommunications Operator – Access Center – Per Diem 8 Hour Rotating Shift (Non-Exempt) (Non-Union)
Core
Provide voice, paging, and emergency communication for a hospital organization, business partners, and the community served.
Role type
Telecommunications Operator (Access Center)
Builds
Emergency response systems, internal hospital communication, and patient/staff contact management.
Domain
Healthcare / Hospital Operations
Required skills
Call processing, message taking, alarm panel monitoring, Microsoft Office (Word, Excel), data compilation, prioritization, professional demeanor
Preferred skills
Healthcare industry experience
Technologies
SDC IntelliDesk Call Processing System, Microsoft Word, Microsoft Excel, Alarm panels
Responsibilities
Direct incoming and outgoing calls; process code emergencies via alarm panel or person-to-person; monitor alarm panels at USC/University Hospital and USC/Norris Cancer Hospital; compile call log information; announce overhead paging; maintain staff contact information and schedules; assist with conference calls for medical staff.
Seniority
Entry-level, non-exempt