Security Monitoring Specialist (Starting at $21/hr, On-Site)
Core
Receive and respond to emergency and non-emergency alarm calls from customers and authority agencies to dispatch public safety services.
Role type
Security Monitoring Specialist (Dispatcher)
Builds
Live professional monitoring center operations for home security customers
Domain
Home Security / Emergency Response
Deliverable
client delivery
Required skills
emergency dispatch, call interpretation, data entry, regulatory licensing compliance, background check clearance, multitasking, decision-making under pressure
Preferred skills
prior monitoring experience (6-12 months), proficiency in Microsoft Office
Technologies
computer system database, Microsoft Office, Excel
Responsibilities
receive and respond to alarm calls, interpret caller situations, dispatch public safety agencies, enter call data into database, maintain regulatory licenses
Seniority
Entry-level to Junior, hands-on IC
