Support Coordinator II - CVTI Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Core
Intermediate-level support coordinator managing outpatient clinic flow, patient scheduling, intake, and insurance coordination for multi-specialty clinical services.
Role type
Support Coordinator II (Ambulatory Clinic)
Builds
Smooth outpatient patient flow and operational efficiency for USC Care Medical Group
Domain
Healthcare / Ambulatory Care Administration
Deliverable
Dashboards & analysis (patient flow data, billing audits) | Product features (scheduling, intake processes)
Required skills
Patient scheduling, insurance verification, medical records processing, customer service, data entry, referral management, co-pay collection
Preferred skills
Medical terminology, insurance billing, Mandarin or Spanish language proficiency
Technologies
GE Centricity Business, Cerner, PBAR, Microsoft Outlook
Responsibilities
Coordinate multiple appointments across multi-specialty services; process new referrals and obtain outside medical records; schedule diagnostic testing and surgeries; manage patient intake and encounter registration; collect co-pays and prepare liability estimates; distribute messages to medical personnel; assist with billing audits and charge corrections.
Seniority
Intermediate, hands-on IC