Patient Accounts Rep - Patient Financial Services - Full Time 8 hours Days (7:00AM to 3:30PM) (Non-Union, Non-Exempt)
Core
Resolve outstanding patient accounts, negotiate payment arrangements, and process refunds/adjustments for a hospital.
Role type
Patient Accounts Representative (Financial Services)
Builds
Patient account resolutions and cash collections for a hospital
Domain
Healthcare / Medical Billing
Required skills
Insurance billing regulations (UB04), electronic claims submission, patient accounting software, 10-key calculator operation, telephone negotiation, documentation management
Preferred skills
Fair credit and collection practices, PPO/HMO benefits knowledge, Certified Patient Account Technician
Technologies
Chart Maxx, Quadra Med/Affinity
Responsibilities
Negotiate payment arrangements with patients and guarantors; Screen patients for Medi-Cal or charity coverage; Resolve accounts via telephone and written correspondence; Prepare refund requests and account write-offs; Maintain accurate patient account records in the computer system; Meet monthly cash collection goals.
Seniority
Individual Contributor, 2-3 years experience