Patient Accounts Rep - Patient Financial Services - Full Time 8 hours Days (7:00AM to 3:30PM) (Non-Union, Non-Exempt)
Core
Resolve outstanding patient accounts, negotiate payment arrangements, and process refunds/write-offs for a hospital.
Role type
Patient Accounts Representative (Financial Services)
Builds
Hospital patient financial services and accounts receivable resolution
Domain
Healthcare / Medical Billing
Deliverable
client delivery
Required skills
Insurance billing regulations (UB04), electronic claims submission, patient accounting software, 10-key calculator operation, telephone negotiation, documentation verification
Preferred skills
Fair credit and collection practices, PPO/HMO and commercial insurance benefits knowledge, Certified Patient Account Technician
Technologies
Chart Maxx, Quadra Med/Affinity
Responsibilities
Negotiate payment arrangements with patients and guarantors, resolve accounts using collection work lists, obtain charity applications and discount program documentation, verify insurance payments against Explanation of Benefits (EOB), submit adjustments and refund requests, reduce outstanding dollars and account volume, report daily collection activities
Seniority
Individual Contributor, 2-3 years experience