Support Coordinator II - Arcadia Multispecialty Clinic - Med Surg Onc - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Core
Intermediate-level support coordinator managing outpatient flow, appointment scheduling, and patient intake for a multispecialty medical clinic.
Role type
Support Coordinator II (Administrative)
Builds
Smooth outpatient clinic operations and patient care coordination
Domain
Healthcare / Ambulatory Care
Deliverable
Dashboards & analysis
Required skills
Appointment scheduling, patient intake, medical records management, insurance verification, co-pay collection, referral management, data entry, customer service, communication
Preferred skills
Medical terminology, insurance billing, Mandarin or Spanish language proficiency
Technologies
GE Centricity Business, Cerner, PBAR, Microsoft Outlook
Responsibilities
Coordinate multiple appointments across multi-specialty services; process new referrals and obtain medical records; schedule evaluations, surgeries, labs, and diagnostic testing; manage patient intake and encounter registration; collect co-pays and prepare liability estimates; distribute messages to medical personnel; assist with billing audits and charge corrections.
Seniority
Intermediate, hands-on IC