Owner Experience Representative
No visa sponsorship
Core
Primary point of contact for customers via phone, email, and visits to resolve inquiries, schedule service, and drive satisfaction.
Role type
Customer service representative
Builds
Customer service interactions and service appointment scheduling
Domain
Home appliances retail and service
Deliverable
client delivery
Required skills
Customer service, bilingual English/Spanish, database management, Microsoft Office, multi-tasking
Responsibilities
Handle inbound customer calls, schedule service appointments, respond to email inquiries, maintain customer databases, support customer retention initiatives, collaborate with cross-functional teams