Product Implementation Manager - Enterprise
Core
Configure and enable enterprise customers onboarding to ABC Glofox fitness software, translating business requirements into system settings, workflows, and client-facing assets.
Role type
Product Implementation Manager (Enterprise)
Builds
Configured enterprise environments, dashboards, onboarding portals, and training content for ABC Glofox clients.
Domain
Fitness technology / SaaS implementation
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Software configuration, translating business requirements to system settings, CRM workflow implementation, dashboard creation and validation, client enablement, project coordination, technical aptitude, Microsoft Excel (advanced)
Preferred skills
Salesforce/JIRA/Asana experience, fitness industry knowledge, AI research tools, pre-sales support
Technologies
ABC Glofox, Looker, Microsoft Excel, Microsoft Word, Outlook, SendGrid, Salesforce, JIRA, Asana
Responsibilities
Manage product configuration workstream for enterprise onboarding; configure workbooks, locations, tax rates, user roles, and CRM workflows; create and validate dashboards and onboarding portal assets; deliver software demonstrations and training; coordinate client communications and marketing materials; perform pre- and post-migration audits; collaborate with development teams to identify product gaps.
Seniority
Mid-level, hands-on IC