Product Support Specialist, Ecotec
Core
Provide training, pre-sales support, and on-site machine demos for the Ecotec tree care product portfolio to support the dealer network and end users.
Role type
Product Support Specialist (Training & Pre-Sales)
Builds
Dealer training programs, sales proposals, and customer support for Ecotec equipment
Domain
Construction equipment / Tree care industry
Deliverable
product features
Required skills
On-site machine demonstration, structured training delivery, sales proposal development, client relationship management, new application investigation, training material creation
Preferred skills
Web-based seminar facilitation, video training production, competitor analysis
Technologies
Microsoft Office
Responsibilities
Conduct on-site machine demos and training for dealers and customers; Coordinate and deliver structured training schools for the worldwide dealer network; Develop and deliver customer sales proposals; Build relationships with end users and dealers; Investigate new applications for existing products; Create sales support materials and training content
Seniority
Individual Contributor