Customer Account Service Specialist-1
Hybrid
Core
Manage pre-order and post-delivery services including customer onboarding, records management, price administration, credit requests, and complaints.
Role type
Customer Account Service Specialist
Builds
Customer accounts and service records
Domain
Manufacturing / Mineral-based specialty solutions
Required skills
Customer service, ERP database systems, price administration, credit request processing, complaint handling, record integrity management, onboarding coordination
Preferred skills
SAP, Salesforce
Technologies
SAP, Salesforce
Responsibilities
Facilitate new customer onboarding, set up and update customer records, partner with Sales to administer prices, research and submit credit requests, enter and submit customer complaints
Seniority
Entry-level to Mid-level