ServiceNow Architect
Core
Lead the vision, design, and evolution of the ServiceNow platform to drive enterprise-wide workflow transformation across IT, HR, Operations, and Customer Service.
Role type
Senior ServiceNow Architect
Builds
Scalable, secure ServiceNow solutions and integrations for enterprise workflow automation
Domain
Healthcare IT / Enterprise Service Management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
ServiceNow architecture, ITSM, Flow Designer, Integration Hub, CMDB, Discovery, APIs, SSO, Identity & Access Management, JavaScript, REST/SOAP integrations, ITIL best practices
Preferred skills
ServiceNow Certified Technical Architect (CTA), ServiceNow Certified Master Architect, ITIL v4 certification, healthcare industry experience
Technologies
ServiceNow, Flow Designer, Integration Hub, CMDB, Discovery, JavaScript, REST, SOAP
Responsibilities
Define enterprise ServiceNow architecture roadmap, design scalable solutions, expand ServiceNow capabilities (ITSM, ITOM, HRSD, etc.), drive workflow automation, establish governance standards, partner with business leaders, provide technical leadership and mentoring
Seniority
Senior, hands-on IC with strategic oversight