Strategy & Operations Manager - Signature Accounts
Core
Managing strategic account plans, operations, and contractual relationships for one of Visa's largest Signature Accounts in the UK&I market.
Role type
Senior Strategy & Operations Manager (Signature Accounts)
Builds
Strategic account plans, operational roadmaps, and client propositions for major financial institutions and merchants.
Domain
Payments technology, Financial Services, UK&I Market
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic account management, Payments market knowledge, Project and programme management, Contractual relationship management, Data insight analysis, Process optimization, Commercial negotiation, Stakeholder mapping, Governance management, Presentation skills
Preferred skills
Thought leadership development, Study tour and market visit planning, Agile prioritization, Independent implementation
Technologies
PowerPoint
Responsibilities
Coordinate and track strategic account plans and performance versus targets; Lead execution of client agreements and daily operations including stakeholder mapping and funding optimization; Drive operational efficiencies with the Client Scheme team; Manage contractual relationships and internal/external stakeholder commitments; Monitor contractual funds and manage governance forums; Work cross-functionally to document and optimize processes; Develop client propositions like study tours and market visits; Maintain stakeholder mapping and manage governance meetings.
Seniority
Senior, hands-on IC