Manager, DCS Operations Systems
Core
Lead and develop a team responsible for supporting core DCS operational systems (ArcGIS Online & WebEOC) ensuring they operate reliably and efficiently.
Role type
Manager, DCS Operations Systems
Builds
Reliable operational systems for disaster response and humanitarian services
Domain
Humanitarian services / Disaster response technology
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Team leadership, system administration, operational configuration, data management, tier 2 technical support, stakeholder partnership, project planning, vendor proposal evaluation, problem resolution, resource allocation, staff training, system customization, coding
Preferred skills
None stated
Technologies
ArcGIS Online, WebEOC, BSI, HSIT, RC Respond
Responsibilities
Lead technical consultation to understand business practices and translate requirements to technical specifications; Track and manage technology maturity and identify new applications; Facilitate planning and direct design/installation of information systems capabilities; Manage a team including hiring, training, coaching, and performance evaluation; Provide tier 2 IT support and training for WebEOC and ArcGIS Online; Develop and maintain system configurations and access permissions; Evaluate and customize vendor-supplied applications.
Seniority
Manager, supervisory level
