Data Center Operations Business Systems Manager
Core
Own execution, coordination, governance, and outcomes for Data Center Operations tools, serving as the bridge between DC Ops and internal IT/Engineering teams to ensure alignment on platforms supporting DC lifecycle management.
Role type
Business Systems Manager (Data Center Operations)
Builds
Operational tooling and workflows for Data Center lifecycle management, including DCIM, ITSM, project controls, and CMMS platforms.
Domain
Data Center Operations / Infrastructure Management / Enterprise Systems
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Business systems management, IT business analysis, technical program management, requirements gathering, vendor selection, cross-functional leadership, change management, workflow design, data modeling, stakeholder alignment
Preferred skills
Scaling business systems in hyper-growth/M&A, hyperscale/AI/HPC data center environments, enterprise platform integration (ServiceNow, Salesforce), BI/analytics tooling
Technologies
DCIM, CMMS, ITSM/Jira, Project Controls, REST APIs, iPaaS, middleware, SQL, Tableau, Power BI, Looker
Responsibilities
Lead execution of business systems initiatives from kickoff to production deployment; serve as single point of contact between DC Ops and IT/Engineering; define standardized workflows and data models for DC processes; manage DCIM deployment and enhancements; direct Jira/ITSM implementation and enhancements; partner on project controls platform selection and configuration; drive CMMS selection and continuous improvement; manage vendor implementation activities; lead change management, training, and adoption; develop reporting and KPIs for project health and operational readiness.
Seniority
Senior, hands-on IC