Principal Associate, HR Operations
Core
Design, maintain, and optimize HR operational processes and systems to improve the associate and candidate experience.
Role type
Senior HR Operations Generalist
Builds
Scalable and efficient people practices and integrated HR workflows
Domain
Financial Services / Human Resources (via careerplan.io/jobs/R999471-principal-associate-hr-operations-at-capitalone)
Required skills
Process optimization, SOP creation, stakeholder partnership, cross-functional collaboration, change management, data integrity, program/project management
Preferred skills
HR process documentation, HR systems (Workday, Salesforce), Google Workspace, Microsoft Office, multi-priority management
Responsibilities
Document and maintain HR operational processes; Identify process gaps and implement improvements; Collaborate with global teams for integrated workflows; Create and update SOPs and HR process maps; Participate in audits and risk reviews; Support change management for new processes; Ensure data accuracy across HR systems; Plan and execute associate engagement initiatives; Manage HR process projects for scalable operations.
