Document Management Analyst
Core
Provides general administrative support to the Office for Civil Rights (OCR) by managing complaint intake, triage, and correspondence.
Role type
Administrative Analyst
Builds
OCR complaint intake and closure packages
Domain
Federal Government / Civil Rights
Deliverable
client delivery
Required skills
Microsoft Word, Microsoft Excel, complaint triage, administrative task execution
Responsibilities
Conducts administrative tasks associated with intake for complaints received via mail, fax, or email; participates in the receipt and triage of new complaints ensuring all applicable policies and rules are followed; provides general administrative support to OCR.
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