Senior Administrative Associate
Core
Provides administrative support functions to a site, office, or client, including expense reporting, time entry, invoice processing, calendar management, and opening client matters.
Role type
Senior Administrative Associate
Builds
Administrative operations and client support services
Domain
Business services / Administrative support
Deliverable
Dashboards & analysis
Required skills
MS Office (Word, Excel, PowerPoint), data entry, scheduling, document editing/transcription, customer service, troubleshooting basic equipment, quality assurance, workflow prioritization, confidentiality handling
Preferred skills
Experience in legal or banking industry, training plan development, process mapping, subject matter expertise
Technologies
MS Office suite, tracking software, job ticketing systems
Responsibilities
Answer phone lines and manage communications, oversee confidential company information, utilize logs and tracking software for administrative tasks, assess job requests and ensure task completion, communicate with team members and clients on deadlines, troubleshoot basic equipment problems, assist in developing training plans and process maps, deliver training to Admin teams, serve as a resource for junior employees, perform quality assurance on own and others' work
Seniority
Senior, hands-on IC