CareerPlan

Senior Employee Relations Team Manager

Buffalo, NY, USFull-time$129k–$215k2026-10-26 → 2026-11-09
Based in United States

Core

Manages day-to-day delivery of high-quality field Employee Relations services, consulting with Senior Managers and HR Business Partners to address complex issues, investigate complaints, and maintain a productive work environment.

Role type

Senior IC Employee Relations Manager

Builds

Field ER solutions and a compliant employee relations climate

Domain

Banking + Human Resources

Deliverable

client delivery

Required skills

Employee relations management, performance management, conflict resolution, regulatory compliance, policy development, investigation leadership, team mentoring, risk mitigation, process improvement

Preferred skills

Juris Doctorate, employment law expertise, critical thinking, project management, coaching, analytical abilities

Technologies

None stated

Responsibilities

Address routine and complex issues including coaching managers and employees on performance management; investigate employee and regulatory complaints; coordinate development of bank-wide policies; participate in regulatory responses and EEOC investigations; manage field ER Solutions team; lead significant investigations and workforce restructuring; facilitate communication between ER teams and business partners; use technology to improve processes; implement internal controls to mitigate risk.

Seniority

Senior, hands-on IC