Senior Employee Relations Team Manager
Core
Manages day-to-day delivery of high-quality field Employee Relations services, consulting with Senior Managers and HR Business Partners to address complex issues, investigate complaints, and maintain a productive work environment.
Role type
Senior IC Employee Relations Manager
Builds
Field ER solutions and a compliant employee relations climate
Domain
Banking + Human Resources
Deliverable
client delivery
Required skills
Employee relations management, performance management, conflict resolution, regulatory compliance, policy development, investigation leadership, team mentoring, risk mitigation, process improvement
Preferred skills
Juris Doctorate, employment law expertise, critical thinking, project management, coaching, analytical abilities
Technologies
None stated
Responsibilities
Address routine and complex issues including coaching managers and employees on performance management; investigate employee and regulatory complaints; coordinate development of bank-wide policies; participate in regulatory responses and EEOC investigations; manage field ER Solutions team; lead significant investigations and workforce restructuring; facilitate communication between ER teams and business partners; use technology to improve processes; implement internal controls to mitigate risk.
Seniority
Senior, hands-on IC
