Senior Account Manager - Strategic Accounts - Remote (USA)
Core
Senior Account Manager leading service delivery and strategy for large, complex employee benefit clients (3,000+ employees) with customized funding structures.
Role type
Senior Account Manager (Strategic Accounts)
Builds
Client service delivery, retention, and growth within the employee benefits industry
Domain
Employee Benefits / Insurance
Deliverable
client delivery
Required skills
Strategic account management, complex funding structure expertise, cross-functional team leadership, executive presence, project management, problem-solving
Preferred skills
Data reporting and analytics, Microsoft Excel/PowerPoint proficiency
Technologies
Microsoft Excel, PowerPoint
Responsibilities
Lead execution of complex renewal cycles, manage day-to-day service delivery across multi-disciplinary teams, act as primary point of contact for senior stakeholders, identify and resolve service risks, support client retention and growth, mentor junior team members
Seniority
Senior, hands-on IC