Incentive Manager - Retail, Business Banking & Contact Center
Core
Design, develop, and manage long-term incentive compensation strategies and plans for Retail Banking, Business Banking, and Contact Center lines of business.
Role type
Incentive Compensation Manager
Builds
Incentive payment programs and compensation plans
Domain
Banking / Financial Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
complex data analysis, presentation development, operational risk identification, staff management, regulatory compliance, audit coordination, budget reporting, project leadership, confidentiality management
Preferred skills
banking industry experience, detail orientation
Technologies
Windows, word processing, spreadsheet, presentation, database software
Responsibilities
Develop proposals for new or revised incentive compensation plans; Direct all aspects of incentive payment programs; Identify and mitigate operational risks; Manage staff including performance and promotions; Coordinate responses for Internal Audit and Regulatory queries; Produce monthly and quarterly reports; Maintain procedure documents and records.
Seniority
Manager, team leadership