HR Services Advisor (Spanish or French Speaking)
Core
First point of contact for assigned client groups, providing timely and accurate information and advice on policies, procedures, and operational issues.
Role type
HR Services Advisor
Builds
End-to-end HR service delivery for hiring managers and employees
Domain
Life Sciences / Human Resources
Deliverable
client delivery
Required skills
Fluency in Spanish or French and English, HR operations experience, customer service, problem-solving, system proficiency (HR/Payroll), process improvement
Preferred skills
Knowledge of business operations, continuous improvement mindset
Responsibilities
Act as point of contact for service questions and manage requests to closure, provide best-in-class customer service and ad-hoc support, use HR and Payroll systems to resolve queries, share feedback and suggest technology solutions, monitor transactional work quality and metrics, initiate changes in Workday
Seniority
Individual Contributor