Senior Mortgage Default Manager
Core
Leads the mortgage collections department to control losses, expenses, and delinquency while maximizing recoveries and income.
Role type
Senior management IC (mortgage collections)
Builds
Mortgage collections operations and recovery strategies
Domain
Banking / Mortgage lending
Required skills
Leadership, risk management, compliance, financial target achievement, process improvement, stakeholder management, performance management, change management, policy formulation, customer service
Preferred skills
Bachelor's degree, advanced Microsoft Office proficiency, executive presence
Technologies
Microsoft Access, Word, Excel, PowerPoint, Outlook
Responsibilities
Lead cross-functional teams, plan and monitor workflow, review operational procedures, inspect processes for risk exposure, develop management strategies, partner with investors and regulators, meet financial targets, monitor quality results, handle escalated customer interactions, evaluate employee performance, establish training paths, administer HR policies.
Seniority
Senior, hands-on IC
