Implementation Consultant II (Australia Remote)
Core
Lead software implementations for Motorola Solutions' Noggin platform, guiding customers through system setup, configuration, and training to ensure adoption and value.
Role type
Senior Implementation Consultant (SaaS)
Builds
End-to-end Noggin software implementations and customer configurations
Domain
Public Safety / Emergency Management / SaaS
Required skills
Requirements gathering, Solution design, SaaS implementation, System configuration, Data migration, Functional testing, Product demonstrations, Training delivery, Project scoping, Technical documentation
Preferred skills
AI/machine learning technologies, Risk/crisis/incident management systems
Technologies
Noggin platform, Web-based software
Responsibilities
Lead requirements gathering workshops for stakeholder groups, Design solution approaches to meet functional requirements, Configure system components for full site builds, Conduct system functional testing and prepare test plans, Deliver product demonstrations and training to customers, Coach junior team members and review their work, Act as escalation point for post-project production issues, Develop knowledge base articles on system capabilities
Seniority
Senior, hands-on IC