APX Next Customer Success Advocate
Core
Strategic partner to U.S. State & Local Government clients ensuring full value realization of APX NEXT and APX N-Line public safety software.
Role type
Senior Customer Success Advocate (Public Safety Software)
Builds
Public safety software adoption and operational outcomes for government agencies
Domain
Public Safety / Government Technology
Deliverable
client delivery
Required skills
Customer advocacy, enterprise account management, public safety domain knowledge, cross-functional team leadership, technical solution translation, executive presentation
Preferred skills
None stated
Technologies
APX NEXT, APX N-Line
Responsibilities
Align software capabilities with agency operational goals, cultivate relationships with technical and command leadership, lead cross-functional teams to resolve client challenges, manage regional book of business for revenue growth, translate public safety best practices into recommendations
Seniority
Senior, hands-on IC
