Senior Business Systems Analyst
Core
Drive clarity, alignment, and delivery across critical platform initiatives within the Opportunity to Order technology ecosystem, supporting Sales, Marketing, Finance, and Customer Success teams.
Role type
Senior Business Systems Analyst (Salesforce/GTM)
Builds
Salesforce-centric GTM systems including lead-to-opportunity, quote-to-cash, billing, renewals, and customer lifecycle management
Domain
Cybersecurity / SaaS / Revenue Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Salesforce CPQ configuration, Revenue Cloud implementation, BPMN process modeling, requirements elicitation, UAT script development, gap analysis, stakeholder management
Preferred skills
Salesforce Revenue Cloud Architecture, CBAP/PMI-PBA certification, adjacent GTM tools (Marketo, NetSuite), contract management, change management frameworks
Technologies
Salesforce, Jira, Confluence, Lucidchart, Visio
Responsibilities
Lead analysis and documentation of complex business requirements for Salesforce-centric GTM initiatives; Partner with Product and Engineering on new product introduction; Collaborate with stakeholders to translate business needs into functional specifications; Conduct gap analysis and design business process flows; Ensure smooth go-lives through cross-functional coordination and UAT program ownership; Create process documentation and enable QA teams
Seniority
Senior, hands-on IC
