Staff Business Systems Specialist
Core
Architect scalable, cross-system business processes and drive end-to-end implementation of large, complex initiatives across Salesforce, PartnerStack, and Zendesk to align system strategy with company goals.
Role type
Staff Business Systems Specialist
Builds
Scalable, cross-system business processes and automated workflows for GTM, Support, and Finance operations
Domain
SaaS / Enterprise Applications / Salesforce Ecosystem
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Salesforce Sales Cloud architecture, system integration design, API development, process mapping, agile development, unit testing, UAT coordination, middleware utilization, data-driven insights, change management
Preferred skills
None stated
Technologies
Salesforce, PartnerStack, Zendesk, Workato, Boomi, MuleSoft, SOQL, Lightning components, REST APIs
Responsibilities
Architect scalable, cross-system business processes; Drive end-to-end implementation of large, complex initiatives; Serve as a technical and strategic partner to senior leaders; Develop and maintain documentation, process maps, and architectural diagrams; Conduct proactive system audits and performance assessments; Coordinate cross-functional business process design and refinement; Enable, train, and empower cross-functional users and technical teams
Seniority
Staff, hands-on IC with strategic partnership
