Business Systems Analyst
Core
Analyze business processes and sales systems to identify improvement opportunities and implement durable solutions for the sales team.
Role type
Senior Sales Business Systems Analyst
Builds
Sales systems, Salesforce configurations, and quote-to-cash processes
Domain
SaaS / Sales Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce Admin certification, 7+ years experience in Sales Business Systems Analysis, CPQ implementation experience, quote-to-cash process knowledge, Salesforce Cloud best practices, AI-native builder mindset, process mapping, stakeholder collaboration, Agile environment experience
Preferred skills
Certified Salesforce CPQ Specialist
Technologies
Salesforce, CPQ, Sales Cloud
Responsibilities
Analyze business processes and sales systems to identify improvement opportunities; Independently drive tasks and projects end to end; Manage Salesforce configuration through a governed change management process; Collaborate with business stakeholders and the Corporate Systems team; Partner with senior admins and developers to configure solutions across core CRM data models; Support stakeholders with day-to-day system questions; Ensure thorough testing, documentation, and clear communication for all system changes; Look for everyday ways AI can accelerate work and simplify seller processes
Seniority
Senior, hands-on IC