Scheduling Manager
Core
Lead workforce scheduling and planning for residential aged care services, ensuring approved rosters, meeting care-minute requirements, and optimizing workforce outcomes for a team of ~2,600 employees.
Role type
Senior Scheduling Manager (Workforce Planning)
Builds
Approved workforce rosters and operational schedules for multi-site aged care facilities
Domain
Residential Aged Care / Healthcare Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Workforce scheduling and rostering, Team leadership and coaching, Workforce KPI and care-minute target management, Award and enterprise agreement compliance, Advanced Excel and workforce data analysis, Workforce management systems proficiency (UKG, Emprevo, Workday), Stakeholder influence and partnership, Process improvement and change management
Preferred skills
Residential aged care or healthcare experience, 24-hour service environment experience
Technologies
UKG, Emprevo, Workday
Responsibilities
Lead and coach a team of seven schedulers, Monitor agency usage, overtime, and vacant shifts, Provide workforce planning reports and insights to operational leaders, Partner with Centre Managers to identify roster risks, Maintain master roster templates, Ensure compliant rostering practices across relevant awards
Seniority
Senior, hands-on IC with team leadership