Analyst, Planning & Scheduling
Core
Administer weekly work schedules, training, and special events for engineer teams using workforce management tools.
Role type
Asst Manager-Workflow Management (Scheduler)
Builds
Weekly schedules, intraday patterns (IDP), and resource allocation plans for engineering clusters.
Domain
Business Services / Workforce Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Workforce Management (WFM) software expertise, SQL, PowerBI, MS Office, IEX/Alvaria tool proficiency, shift management, headcount forecasting, automation implementation, data analytics, RPA exploration.
Preferred skills
Team handling, process simplification, decision-making in ambiguous situations, multitasking, problem-solving.
Technologies
eWFM, IEX, Alvaria, SQL, PowerBI, MS Office, RPA.
Responsibilities
Develop and maintain comprehensive schedules; generate and optimize intraday patterns (IDP); recommend headcount based on scheduling scenarios; coordinate with stakeholders to gather requirements; ensure resource allocation aligns with project goals; implement automation solutions for shift creation and schedule adjustments; monitor real-time exceptions and schedule changes.
Seniority
Asst Manager, hands-on IC with team leadership responsibilities.
