Customer Services Salesman SR
Core
Transform customer needs into commercial opportunities by offering products, providing technical and commercial support, and acting as the customer's voice within the organization.
Role type
Senior Customer Services Salesman (Industrial Automation)
Builds
Product sales, service contracts, and growth proposals for industrial clients
Domain
Industrial Automation / Tissue Industry
Deliverable
product features
Required skills
Technical sales, negotiation with decision-makers, data analysis, presentation creation, CRM management, SAP usage, travel management
Preferred skills
Italian language, knowledge of the tissue industry market, SAP expertise
Responsibilities
Lead customer service via email, phone, WhatsApp, remote meetings, and on-site visits; Analyze commercial data and installed base to prepare growth strategies; Manage quotes and order confirmations in SAP; Conduct plant visits to present upgrades and spare parts; Collaborate with internal teams (Projects, Production, Purchasing, Finance, Marketing) to adapt sales materials for the Latin American market.