Technical Sales Support (m/w/d)
Core
Provides technical sales support and product expertise to customers and sales teams, ensuring solution-oriented consulting and driving sales success.
Role type
Technical Sales Support Specialist
Builds
Customer solutions and sales enablement for industrial MRO products
Domain
Industrial MRO (Maintenance, Repair, Operations)
Deliverable
client delivery
Required skills
Technical product expertise, CRM management, Tender and Bid management, Training and knowledge transfer, Supplier and manufacturer coordination, On-site product identification
Preferred skills
SAP knowledge, Experience in sales or customer-facing environments
Technologies
SAP, MS Office
Responsibilities
Provide technical consultation via phone, email, chat, and CRM; Clarify product and application-specific technical questions; Support sales in product selection and positioning of the RS Pro brand; Prepare customer requests, tenders, and projects; Conduct training and knowledge transfer sessions; Organize roadshows and customer events; Perform on-site inventory analysis and product identification; Identify upselling opportunities; Maintain and document customer contacts and opportunities in CRM.
Seniority
Mid-level, hands-on IC