IT Learning Experience Designer
Core
Owns the end-to-end lifecycle of technology learning solutions, from needs analysis and experience design through development, delivery coordination, LMS administration, and evaluation.
Role type
Senior Learning Experience Designer (IT)
Builds
Engaging, relevant, and measurable learning experiences across classroom, virtual, mobile, and eLearning formats
Domain
Corporate IT / Learning & Development
Required skills
Instructional design, needs analysis, LMS administration, multimedia development, project management, data analysis, accessibility practices, adult learning principles, consulting, visual design
Preferred skills
Legal industry experience, ServiceNow familiarity, eLearning certification
Technologies
Articulate 360, Camtasia, Zoom, Microsoft 365, SCORM, Learning Management Systems
Responsibilities
Consult with leaders and SMEs to identify performance needs and translate them into targeted learning solutions; Design, develop, and implement classroom, virtual, mobile, and eLearning experiences; Create storyboards, scripts, scenarios, interactive modules, short videos, quick reference guides, and performance support materials; Manage and maintain the Learning Management System, including course content, assignments, learner records, and user experience; Coordinate training schedules, facilitators, participants, communications, and resources; Partner with department leaders to curate, maintain, and retire learning content; Define learning objectives and advise trainers on instructional methods and delivery; Monitor and evaluate learning effectiveness using participation, completion, feedback, assessment, and performance data; Establish and maintain standards for instructional design, content development, delivery methods, accessibility, LMS administration, and learning measurement; Remain current on legal technology, adult learning practices, instructional design trends, learning platforms, and emerging tools; Manage multiple learning initiatives, priorities, schedules, and stakeholder expectations from intake through evaluation.
Seniority
Senior, hands-on IC