Technical Support Representative

Trimble

US - OR, Lake Oswego💼 Full-time💰 $20–$20🗓 2026-09-02 → 2026-09-26

Core

Provide expert troubleshooting and guidance on Trimble's ProjectSight solutions to ensure construction teams succeed.

Role type

Technical Support Analyst (AECO)

Builds

ProjectSight platform and related Trimble AECO solutions

Domain

Architecture, Engineering, and Construction (AECO) technology

Deliverable

client delivery

Required skills

software-based technical helpdesk support, browser-based software troubleshooting, relational database concepts (SQL Server), iOS and Android mobile device familiarity

Preferred skills

messaging technologies (MAPI, POP3/SMTP, SPF, DKIM, DMARC), BIM software experience, API interface experience

Responsibilities

resolve client issues via phone, email, chat, and screen-share; manage case workloads with prioritization; develop and document technical solutions; provide rotating after-hours support

Seniority

Mid-level, hands-on IC

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About Trimble

Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress. For more information about Trimble (Nasdaq:TRMB), visit: www.trimble.com.