Spare Parts Coordinator
Core
Manage customer orders for spare parts and consumables from entry to payment, acting as the primary contact for order status, pricing, and issue resolution.
Role type
Senior IC order management coordinator
Builds
Order-to-cash workflows for spare parts and consumables
Domain
Industrial equipment (pulp, paper, energy)
Required skills
order management, customer relationship management, pricing administration, cross-functional coordination, supply chain logistics, invoicing, escalation handling
Preferred skills
Bachelor's degree in business, strategic project contribution
Responsibilities
Process customer orders for parts and consumables, determine item costs and lead times, establish sales pricing, coordinate with Supply Chain and Finance teams, serve as escalation point for complex issues, provide timely order status updates, support accounts receivable activities
Seniority
Mid-Senior, hands-on IC
