Customer Service Specialist
Core
Manage and execute system transactions for customer orders, ensuring accuracy and alignment with project and financial requirements to support order processing, shipment, and invoicing.
Role type
Customer Service Coordinator (Order Management)
Builds
Order management systems, delivery notes, and financial documentation for data center infrastructure solutions.
Domain
Energy / Data Center Infrastructure / Supply Chain (via careerplan.io/jobs/563499733180624-customer-service-specialist-at-slb)
Required skills
Order entry and management, ERP system proficiency (SAP), Revenue recognition support, Commercial invoicing, Logistics coordination, Financial data validation, Discrepancy identification, Microsoft Office (Excel, Outlook, Teams), Safety protocol adherence
Preferred skills
Business Administration or Supply Chain degree, 3+ years in customer service or order management, Cross-functional team coordination, Fast-paced environment experience
Responsibilities
Enter and manage new bookings, Maintain alignment between sales orders and project requirements, Lead warranty and aftermarket order demand, Collaborate with Finance for revenue recognition and invoicing, Create delivery notes for shipments, Validate transaction links, Coordinate with Logistics, Report discrepancies, Support continuous improvement of order processes
Seniority
Mid-level, hands-on IC
