Platform Manager
Core
Manage customer relationships and the order cycle from entry to delivery, ensuring timeliness and resolving commercial/technical issues.
Role type
Senior operational project manager (order management)
Builds
On-time shipment of electrical distribution systems
Domain
Industrial manufacturing / Electrical distribution
Deliverable
product features
Required skills
Order management, stakeholder coordination, commercial/technical issue resolution, report generation, change order management, manufacturing deficiency resolution, cost proposal preparation
Preferred skills
Engineering handoff participation, submittal/release process management, field service scheduling, client integrator communication
Technologies
Order tracking systems, reporting tools
Responsibilities
Track orders from entry to delivery, interact with senior leadership on bid processes, coordinate with internal departments for on-time shipment, review purchase orders and resolve issues, prepare order entries and documents, participate in engineering handoffs, manage change orders with engineering and sales, schedule field service for manufacturing deficiencies, communicate with client-specified integrators, prepare cost proposals, generate order status reports, proactively identify and resolve order delays.
Seniority
Mid-level, hands-on IC
