Patient Service Representative - Pediatrics
Core
Greet patients, schedule appointments and procedures, manage medical records, and coordinate care logistics in a pediatric setting.
Role type
Patient Service Representative (Pediatrics)
Builds
Patient appointment schedules, medical record files, and care coordination workflows
Domain
Healthcare / Pediatrics
Required skills
patient scheduling, medical record management, telephone etiquette, data entry, inventory management, insurance verification, HIPAA compliance, multi-tasking
Preferred skills
EHR/Practice Management Systems experience, Heartsaver certification, previous office experience, medical terminology knowledge
Technologies
EHR, Practice Management Systems, Standard Office Technology (Windows-based)
Responsibilities
Greet patients and families, answer phones, schedule appointments/tests, prepare and update patient charts, reconcile daily encounters, monitor supply inventory, perform clerical duties, verify patient information, communicate with physicians and nursing staff
Seniority
Entry-level to Mid-level, hands-on IC