GenAI Tools Support Engineer - Vibe Code (Claude, Cursor, Copilot)
Core
Deploy, configure, and support enterprise AI-assisted development tools (GitHub Copilot, Cursor, Claude Code, M365 Copilot) to enable engineers and business users.
Role type
IT GenAI Tools Support Engineer
Builds
Enterprise AI toolchain deployments, integrations with developer workflows, and internal knowledge bases for AI adoption.
Domain
Enterprise IT / Developer Productivity / Generative AI
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Enterprise software administration, IDE ecosystem management (VS Code, JetBrains), SSO/OAuth/SCIM provisioning, REST APIs, webhooks, light scripting (Python/JavaScript), data governance compliance
Preferred skills
GitHub Enterprise or Azure DevOps administration, LLM prompt engineering, RAG patterns, MCP server setup, M365 Copilot Studio configuration, large-scale tool rollout (500+ users)
Technologies
GitHub Copilot, Cursor, Claude Code, Cowork, Microsoft 365 Copilot, GitHub Enterprise, VS Code, JetBrains, Azure DevOps, Jira, Microsoft Teams, Okta, Entra ID, Copilot Studio
Responsibilities
Deploy and maintain enterprise licenses for GenAI tools; manage seat provisioning and access controls; design onboarding programs and maintain knowledge bases; integrate AI tools with existing developer toolchains; provide Tier 2/3 support for tooling issues; ensure compliance with data governance standards
Seniority
Mid-level, hands-on IC