Patient Service Representative - Dermatology
Core
Front-desk administrative professional managing patient intake, scheduling, billing, and insurance verification for a dermatology practice.
Role type
Patient Service Representative (PSR)
Builds
Patient appointment schedules and accurate billing records
Domain
Healthcare / Dermatology
Deliverable
product features
Required skills
Patient registration, appointment scheduling, insurance verification, payment collection, data entry, phone etiquette, HIPAA compliance
Preferred skills
EHR/Practice Management Systems, medical terminology, Standard Office Technology
Responsibilities
Greet patients and direct them appropriately; maintain efficient patient flow through registration; answer phones and take messages; process insurance verifications and update patient accounts; collect payments and reconcile daily collections; schedule appointments and diagnostic tests; coordinate with clinical staff for pre-authorizations; perform clerical duties like faxing and filing.