Order Management Senior Specialist
Core
Manage end-to-end order fulfillment, coordinating between customers, internal stakeholders, warehouse operations, and logistics partners to ensure accurate and timely delivery.
Role type
Senior Order Management Specialist
Builds
Customer orders and shipment deliveries
Domain
Supply Chain / Logistics
Deliverable
product features
Required skills
ERP system proficiency, order lifecycle management, inventory management, logistics coordination, data analysis, report generation, process improvement
Preferred skills
None stated
Technologies
ERP systems, Microsoft Excel
Responsibilities
Serve as primary point of contact for order inquiries; enter, validate, and process customer orders; monitor order lifecycle from entry to invoicing; collaborate with warehouse and logistics teams; process amendments, cancellations, and returns; track shipment status and follow up on delays; prepare reports on order status and performance; identify process improvement opportunities.
Seniority
Senior, hands-on IC
