Order Management Senior Analyst
Core
Reviewing customer orders for accuracy and compliance, managing order flow through fulfillment and invoicing, and processing returns and credits.
Role type
Senior Order Management Analyst
Builds
Order fulfillment and invoicing processes for distribution and reseller partners
Domain
Supply chain and logistics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Intermediate Excel (pivot tables, VLOOKUP), ERP order processing systems, CRM tools (Salesforce), supply chain and logistics processes, international trade regulations and compliance
Preferred skills
Process improvement implementation, cross-functional collaboration
Technologies
ERP systems, Salesforce
Responsibilities
Review customer orders to ensure accuracy and compliance; Enter orders in accordance with company policy and customer requirements; Manage order flow through fulfillment and invoicing; Process return requests (RMAs) and customer credits; Maintain documentation of Order Management processes
Seniority
Senior, 3+ years experience
