Customer Service Representative with Italian
Hybrid
Core
Supporting the Italian market as a primary point of contact for clients and commercial teams, managing orders in ERP, and handling complaints via email or phone.
Role type
Customer Service Representative
Builds
Order management and client support for the Italian market
Domain
Dental industry / B2B customer service
Deliverable
client delivery
Required skills
Italian (native or business fluent), English (fluent), CRM/ERP tools, order management, complaint handling
Preferred skills
Customer centric approach, curiosity, organizational skills
Responsibilities
Receiving, monitoring, and processing customer orders in ERP; handling client complaints and requests via email or phone; acting as a primary point of contact for clients and commercial teams
Seniority
Individual Contributor