Categorie Protette (L. 68/99) – Customer Operations | Milano
Core
Support customer operations, appointment scheduling, and data management for Enpal's energy solutions in Italy.
Role type
Customer Operations Specialist
Builds
Customer appointment schedules and operational databases for solar and heat pump solutions
Domain
Renewable energy / Customer Operations
Deliverable
dashboards & analysis
Required skills
Italian language proficiency, database management, appointment scheduling, customer support, organizational skills
Preferred skills
Customer service experience, administrative experience, digital tools proficiency
Responsibilities
Verify customer energy needs and consumption data, schedule and confirm appointments with sales teams, manage and update company databases, provide phone and email customer support, support team administrative activities, collaborate with departments to manage requests
Seniority
Entry-level to Junior