Senior Manager, Client Operations
Core
Lead client operations for Fox Entertainment Global (FEG Sales), ensuring accurate and timely delivery of contracted content and materials to third-party clients worldwide.
Role type
Senior Manager, Client Operations
Builds
Contracted content and materials (video, audio, marketing collateral) for global sales clients
Domain
Media & Entertainment / Content Distribution
Required skills
Client servicing, Contract fulfillment, Global sales liaison, Team leadership, Technical delivery onboarding, Revenue recognition, Issue resolution, Resource allocation, High-volume project management, Cross-functional collaboration
Preferred skills
Media asset familiarity, Frame rates/codecs/resolutions knowledge, Airtable, Salesforce, Rightsline
Responsibilities
Serve as central operations point of contact for FEG Sales third-party clients; Fulfill contractual client requirements including video, audio, and marketing collateral; Act as primary liaison for global sales team; Partner with Mastering and Legal Documentation teams; Onboard new clients for technical delivery; Maintain accurate delivery records; Trigger revenue recognition; Lead and develop US and UK-based team members; Collaborate with Business Affairs, Legal, Finance, and Rights Management
Seniority
Senior, hands-on IC with people management
