Sr. Media Delivery Specialist, AWS Support Strategic Industries
Core
Enterprise Account Engineer specializing in media delivery, acting as a trusted advisor to optimize, secure, and operate streaming media workloads for top video customers.
Role type
Senior IC Enterprise Account Engineer (Media Delivery)
Builds
Deep relationships with top video companies to drive best practices in media architecture and operations.
Domain
Cloud computing, Media & Entertainment, Video Streaming
Deliverable
Production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Distributed application design/implementation/operations, Technical engineering, Cloud-based architecture, Customer-facing technical leadership, Oral and written communication
Preferred skills
Software design or development, Content distribution/CDN, Scripting/automation, Database architecture, IP networking, IT security, BigData/Hadoop/Spark, Operations management, Service oriented architecture
Technologies
AWS services, CloudFront, Edge Security, Hadoop, Spark
Responsibilities
Act as primary technical point of contact for high-value media workflows during live events, Work across AWS video origination and delivery services to ensure high content delivery performance, Interface with customer project managers and technical owners to understand requirements, Collaborate with Product Managers to define technical requirements, Collaborate with CloudFront and Edge Security teams on success initiatives, Oversee media delivery performance by monitoring metrics, Identify and resolve complex video delivery performance problems, Own customer-facing and internal communication during production incidents, Build training materials, runbooks, and operational plans
Seniority
Senior, hands-on IC
