Front Desk Representative Orthopedics
Core
Front desk and patient financial services representative managing registration, insurance verification, payment collection, and appointment scheduling for an orthopedic surgery clinic.
Role type
Front Desk Representative (Patient Financial Services)
Builds
Patient intake workflows, insurance verification records, and daily payment reconciliations
Domain
Healthcare / Orthopedics / Revenue Cycle
Required skills
Patient registration, insurance eligibility verification, payment collection, appointment scheduling, data entry, cash handling, patient communication
Preferred skills
Prior cash collections experience, familiarity with Banner Health systems
Technologies
Office software, word processing, spreadsheet, database software
Responsibilities
Perform patient registration and check-in processes; verify insurance benefits and obtain authorizations; calculate and collect patient liability; schedule office visits and procedures; balance cash drawers and prepare bank deposits; escort patients and assist with vitals/history intake.
Seniority
Individual Contributor, entry to mid-level